Where should I park? The Village Gate is confusing!
Ideally you should park in the rear parking lot by the Children's Institute. There is normally plenty of parking there, and we are located right at Entrance B.
Do you carry my favorite yarn?
Check out our What We Carry page. If it's not listed there, I would love to carry your favorite yarn! Send me a message using the contact form and I'll see what I can do!
Do you sell online?
Unfortunately we do not. We want to focus more so on indie dyers, so selling online puts us in direct competition with our suppliers. Plus our space is limited and I'd need additional storage space, additional stock, etc. However, since we are a college town, and a lot of the students go home on breaks, we will be able to ship an extra ball of whatever in a matching dye lot if the need arrises. Please contact us via email at email@example.com if you need something sent and we will do our best to accommodate you!
Do you offer classes?
Yes! We have two options available. The first option is a Beginner class that runs for three weeks. The second is a Beginner Bridge class that takes your from a beginner knitter to an intermediate one. Please call us for more information!
Can you help me with a project if I have a problem?
Of course! I've been knitting for over 26 years, and have a bit of experience in crochet as well. I can't possibly know everything, but I will certainly do everything I can to help you figure out any problems you come across.
Will you allow drop in knitting or crocheting?
Yes! Our drop in policy is that you use yarn that we carry when knitting in the store. If you need to work on something we don't carry, we ask that you pay a small fee that we will gladly apply to any purchase made that day in the store.
I have a question not listed here.
Email us at firstname.lastname@example.org, or call the store at (585) 309-7871 and we will do our best to answer your question!